Privacy Policy

1. Introduction

KLOP Press (Malaysia) Sdn Bhd (“KLOP Press”, “we”, “us”, or “our”) is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. This Privacy Policy explains what data we collect, why, how we use it, and your rights.

2. Data We Collect

When you submit our contact form, request a quote, or communicate with us, we collect:

• Name, email, phone number, company name
• Project details and message contents
• Optional file attachments (artwork, specifications)
• Technical data: IP address, browser type, timestamps (for security and analytics)

3. How We Use Your Data

We use your data solely to:

• Respond to your enquiries and provide quotes
• Fulfil print orders and related services
• Maintain business records as required by Malaysian law
• Detect and prevent fraud or abuse of our contact form

We do not sell, rent, or share your data with third parties for marketing purposes. Form submissions are forwarded to our internal team via Telegram for operational handling only.

4. Data Retention

We retain enquiry and order data for up to 7 years as required for tax, accounting, and warranty purposes. You may request earlier deletion by contacting us at the address below.

5. Your Rights Under PDPA

You have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate data
• Withdraw consent and request deletion (subject to legal retention requirements)
• Complain to the Jabatan Perlindungan Data Peribadi (JPDP) if unsatisfied

6. Cookies & Analytics

We use Cloudflare Web Analytics, which is cookieless and does not collect personal identifiers. No advertising cookies or tracking pixels are set on this site.

7. Security

All form submissions are transmitted over HTTPS. Our contact API implements per-IP rate limiting and input length caps to prevent abuse. File uploads are restricted to a whitelist of safe MIME types.

8. Contact & Data Requests

To exercise your rights or ask questions, contact our Data Protection Officer:

9. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on our homepage. The “Last updated” date at the top reflects the current version.